Privacy and Cookie Policy

This privacy policy sets out how this website (hereafter "WCK") uses and protects any information that you give WCK while using this website. WCK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. WCK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

The information that you provide to WCK can and may be used for the following purposes including, but not limited to: Tracking and confirming online orders, product deliveries, providing various customer services, administering promotions or surveys, sending marketing communications, fulfilling requests made by you, and performing other business activities as needed.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Additionally, ordering and financial information is sent encrypted to our servers using Secure Sockets Layer (SSL) technology. Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the Internet. Information is first encrypted on your computer, then decrypted on our side, preventing anyone from accessing any information in between.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we may need to share some of your personal information with other companies to provide services such as shipping or delivery.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at customerservice@westcoastkids.ca. We will promptly correct any information found to be incorrect.

Data Deletion

You may ask us to delete your Personal Data from our systems. To request deletion, please send a request to customerservice@westcoastkids.ca

Facebook Data

West Coast Kids does not save your Facebook personal data on our server

However, according to Facebook policy, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL.

If you want to delete your data from the West Coast Kids Facebook app, you can remove your information by following these steps:

  1. Go to your Facebook Account’s Setting & Privacy. Click “Settings”
  2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook.
  3. Search and Click “West Coast Kids” in the search bar.
  4. Scroll and click “Remove”.
  5. Congratulations, you have successfully removed your app activities and data from the West Coast Kids App