Safety Advisories & Recalls
October 20, 2016
This recall involves multi coloured silicone bead soother clips and teethers with knots in between each bead. The silicone end bead can detach from the clip posing a choking hazard. Health Canada has not received any reports of consumer incidents or injuries related to the use of this product in Canada. Tot Wearhouse has received three reports of the end bead detaching. No injuries were reported.
Consumers should immediately stop using the product and return it to the place of business for a replacement. For more information, consumers can contact Tot Wearhouse or visit http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/60612r-eng.php
October 19, 2016
This recall involves KidCo Angle Mount Wood Safeway gates model numbers G2300, G2301, G2302, G2303, G2400, G2401 and G2402 available in Oak, Cherry and Espresso color. Affected UPC Codes: 786441023005, 786441023012, 786441023029, 786441023035, 786441024002, 786441024019, 786441024026.
The recalled gates were sold from January 2012 to September 2016.
October 11, 2016
This recall involves the phil & teds traveller portable travel cot version 3 (V3). The serial number and product identification label for this product are on a top rail. Affected products will have a serial number beginning with TRV3RV. Previous versions of the phil & teds traveller are unaffected and are not a part of this recall to repair. Older versions do not include all black mesh sides and serial numbers do not begin with TRV3RV.
Health Canada's sampling and evaluation program has determined that these cribs do not meet the Cribs, Cradles and Bassinets Regulations in Canada and may pose a choking hazard. Specifically, the four plastic clips that attach the mattress to the bottom of the crib do not meet the requirements.
Neither Health Canada nor phil & teds has received any reports of incidents or injuries related to the use of these cribs in Canada.
Consumers should immediately stop using the affected portable travel cot and contact phil & teds to arrange to receive a free repair kit including replacement clips.
September 25, 2016
Transport Canada and RECARO Child Safety, LLC are informing the public of a non-compliance of Performance RIDE convertible car seats made between October 2015 and February 2016. Specifically, these convertible car seats do not meet the dynamic requirements for head acceleration of the Motor Vehicle Restraint Systems and Booster Seats Safety Regulations.
It's important to note that not all seats are affected, only those within the serial numbers and manufacturer dates listed on the link are affected.
May 19, 2016
Phil&Teds USA is announcing a voluntary recall to replace early production of dash v5 strollers. They have received three, non-injury, warranty reports indicating damage to the stroller's main hinge - resulting in a potential pinching hazard. No pinching has occurred.
It's important to note that not all dash v5 strollers are affected, only those within the serial number range from PTRV0715/0746 to PTRV0815/2525.
The stroller's identification label is on the lower left, rear cradle. The serial number is adjacent to this, and is also printed on the outside of each stroller's carton. If your stock serial numbers do not start with PTRV0715 or PTRV0815, then it is not affected.
February 10, 2016
Nuna Baby Essentials Inc. has issued a voluntary recall on certain Nuna high chairs. The arm bar can bend or detach during use, posing a fall hazard to the child. Consumers should immediately stop using these recalled high chairs and contact Nuna Canada (1-800-667-8184) to receive a free repair kit.
January 21, 2016
This recall involves the carry handle on certain B-Safe 35 and B-Safe 35/B-Agile Travel Systems manufactured between October 1, 2014 and July 1, 2015. The product can be used as a rear-facing only car seat or as an infant carrier. It comes with a black shell and base and a solid colored canopy. The Britax logo is printed on both sides of the seat shell and on the carry handle grip. Model numbers are printed on a date of manufacturer (DOM) label located at the back of the infant car seat shell.
The infant car seat carry handle can develop cracks and break allowing the seat to fall unexpectedly, posing a risk of injury to the infant.
Health Canada has not received any reports of consumer incidents or injuries related to the use of these products.
Britax has received 74 reports (one in Canada) of the handle developing fractures, cracks, or breaking while in use. These incidents have resulted in one injury report in the United States where the unit dropped to the ground and the infant received a bump to their head.
Consumers should not lift or carry the car seat by the handle until the repair is installed. All consumers who have registered their product with Britax will automatically receive a free repair kit. To verify registration or to receive a repair kit, consumers can visit Britax recall page. Consumers can continue to safely use the car seat when secured in a vehicle or on a stroller.
December 16, 2015
Skip Hop has issued a voluntary recall on the Moonlight & Melodies projection crib mobiles. The strap attaching the product to the crib rail can break, posing an injury hazard if the product falls on the infant in the crib.Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product. Skip Hop has received 8 reports of the strap attaching the mobile to the crib breaking, including 3 from Canadian consumers. No injuries have been reported.
Consumers should immediately stop using the recalled mobiles and contact Skip Hop to receive instructions on receiving a full refund. Contact Skip Hop toll-free at 1-877-475-4746 Monday thru Friday 9 a.m. to 5 p.m. Eastern Standard Time, by email or online and click on "Recall" at the bottom of the page under "Customer Care" for more information.
October 29, 2015
Diono Canada and Transport Canada wish to inform the public of an issue regarding the Cambria booster seats. Some Diono Cambria Booster car seats sold in Canada with a date of manufacture between May 15th 2014 and February 15th 2015 were found to have fabrics that do not meet Transport Canada regulations. The rate at which these fabrics burn exceeds the limits allowed by Transport Canada.
To date, there have been no reported injuries associated with these fabrics.
August 13, 2015
Britax Child Safety and Transport Canada wish to inform the public of a safety defect with the harness adjuster button on certain Advocate ClickTight, Boulevard ClickTight, and Marathon ClickTight model convertible car seats. ONLY THE SEATS WITH THE CLICKTIGHT DIAL ARE INCLUDED IN THE RECALL. If your Britax product has a different model number than the model numbers listed below, it is NOT included in this recall.
- Advocate ClickTight: E9LV55N (Tahoe), E9LV55Q (Circa), E9LV55Z (Limelight)
- Boulevard ClickTight: E9LV45Q (Circa), E9LV45S (Splash), E9LV46A (Kaleidoscope), E9LV46H (Metro)
- Marathon ClickTight: E9LV31Q (Cowmooflauge), E9LV35R (Verve), E9LV36B (Twilight), E9LV36L (Vibe), E9LV36N (Rio)
The ClickTight model convertible car seats identified in the table above have harness adjuster buttons (red) which may remain down in the “release” position after the harness is tightened. This will enable the shoulder harnesses to loosen from a child's movements while secured in the seat. A loose harness may not adequately protect a child in the event of a motor vehicle crash.
There have not been any reports of injury as a result of this defect.
To remedy this condition, Britax is providing all registered users a kit that includes a non-toxic food-grade lubricant to apply directly to the harness adjuster button (red). Follow the easy-to-read instructions included in the kit and use the ClickTight dial to open the seat, remove the harness adjuster button (red) from the finger guide, apply a small amount of the lubricant to the release button and reinstall it. After this one-time application, the adjuster button will function normally, move freely inside the finger guide and will not remain down in the “release” position after the harness is tightened.
All registered owners of the recalled ClickTight convertibles are automatically being sent a free remedy kit that includes a non-toxic, food-grade, lubricant, and an instruction sheet for applying the lubricant to the harness adjuster button (red). Consumers should confirm that their product is included by visiting www.BritaxClickTightConvertibleRecall.com or verifying the model number and date of manufacture (DOM). If you have not registered your seat please visit this website or contact Britax customer service at 1-8888-427-4829 (ext. 3)
Consumers can continue to safely use their ClickTight convertible car seat as long as the shoulder harness straps remain tensioned.
July 23, 2015
This recall involves 2015 CRUZ and 2015 VISTA strollers and 2015 RumbleSeat.
The strollers' and RumbleSeats' bumper bar poses a choking hazard when a child bites the bumper bar and removes a piece of the foam covering. Consumers should immediately remove and stop using the bumper bar on these recalled strollers and RumbleSeats and contact the firm to receive a free bumper bar cover and warning label.
The Rumble Seats affected by this recall have manufacturer dates stamped on the bottom of the seat from September 2014 through May 2015.
For a list of serial numbers affected by this recall for both the 2015 VISTA and 2015 CRUZ strollers please see visit this page: https://www.cpsc.gov/en/Recalls/2015/UPPAbaby-Recalls-Strollers-and-RumbleSeats/
June 3, 2015
This safety advisory from Uppababy is specific to the Bumper Bar on the 2015 products. UPPAbaby's top priority is the safety of children. They conduct extensive testing to ensure UPPAbaby products meet all global industry and regulatory standards.
Despite extensive testing and passing of all global industry and regulatory testing, UPPAbaby received reports of children biting down and tearing off a piece of the new 2015 stroller bumper bar. There have been no injuries reported.
However, since UPPAbaby considers this to be a safety hazard, the company is issuing a Safety Advisory on the bumper bar on the 2015 VISTA stroller, 2015 CRUZ stroller, and 2015 RumbleSeat.
We are addressing this issue by reintroducing a bumper bar cover, which zips over the bumper bar.
UPPAbaby is instructing consumers to immediately remove and stop using the bumper bar on the 2015 strollers and 2015 RumbleSeat purchased from December 2014 through May 2015. Once the bumper bar cover is received and put onto the bumper bar, consumers can resume use of the bumper bar.
May 20, 2015
This recall involves the OXO Tot Nest Booster Seat. The booster seat is made with a white plastic base and coloured foam cushion. On the underside of the product is a sticker with a Manufacture Date. Affected products have a manufacture date of 0714, 0814, 0914, 1014, 1114, or 1214. The formed plastic seats are about 33 centimetres (13 inches) wide by 35.5 centimetres (14 inches) tall by 30.5 centimetres (12 inches) deep and have a grey three-point child restraint strap system. The OXO logo is embossed on the restraint system's buckle.
Consumers should immediately stop using the recalled booster seat and contact OXO International, Ltd. to receive free replacement harness straps and installation instructions.
For additional information, consumers may contact OXO International, Ltd. toll-free at 1-800-545-4411, from 8:00 a.m. to 6:00 p.m. EST Monday to Friday
May 14, 2015
Certain Graco SnugRide 22 infant car seats do not comply with Canada Motor Vehicle Safety Standards.
Models affected: Snugride 22 Classic Connect 1805204 (manufacturer dates Jan 29, 2013, March 27, 2013 and April 11, 2014) or 1871213 (manufacture date Nov 8, 2013
During testing at Transport Canada's test centre, Graco noted non-compliant results during two tests of the SnugRide 22. It was noticed that the specific shell and base combination for these tests were different than in previous tests performed on this model. Following additional testing and review, Graco has determined that the issue is specific to certain products manufactured on the dates mentioned above.
All registered owners will receive a letter containing instructions and information on how to obtain a repair kit for their affected products. The repair kit as well as instructions will be sent to affected consumers who register online at www.gracobaby.ca
Non-registered owners, or owners who have moved, should contact the Canadian distributor, Elfe Juvenile Products, at 1-800-667-8184 or email@example.com to obtain a free repair kit or if they have any questions.
Consumers can also obtain information or register online for a free repair kit at: www.gracobaby.ca
While consumers are awaiting their repair kit, it is recommended that the users install the carseat WITHOUT using the base to reduce the risk of injury, in the event of a vehicle collision.
August 19, 2014
Franklin and Ben, a brand in The MDB Family, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada is conducting a voluntary recall of the Mason 4 in 1 Crib manufactured from January 2012 through August 2012. It appears that a detachment of the front panel from the side panel could occur if the side panel is not properly glued. If you have one of these cribs, Franklin & Ben ask that you immediately stop using the crib if you have a safe sleeping environment for your child. (A crib, bassinet, or toddler bed, depending on the age of the child.) Please note that the model number and manufacture date are printed on a label located on the inside of the bottom right hand side panel. (The purchase order number is found in the "serial number" box on the label and on the side of the crib cardboard box. Only the following purchase orders are included in this recall: PO004522, PO004546, PO004548, PO004777.)
July 4, 2014
Graco issued a voluntary Safety Advisory in Canada concerning certain Graco infant car seats – namely, different versions of the SnugRide and Aprica, manufactured at various times between July 2010 and May 2013. See below for the affected models and dates. The seats are being recalled because the buckle may become difficult to unlatch or become stuck in the latched position, making it difficult to remove an infant from their car seat and increasing the risk of injury in the event of an emergency that requires immediate exit from the vehicle. The model number, model name and date of manufacture can be found on the underside of the car seat.
Graco will provide a new and improved replacement harness buckle to affected consumers at no cost. Registered owners will be sent a letter containing proper care instructions and information on how to obtain a replacement buckle. If you are not a registered owner or did not receive a letter, you can register for a new repair kit on Graco's website (www.gracobucklerecall.com).
June 5, 2014
Phil & Teds issued a voluntary upgrade/ recall for the TS26 car seat adapter. The TS26 Car Seat Adaptors attaches a Maxi Cosi, Cybex, phil&teds Alpha and Mountain Buggy Protect infant car seats to phil&teds hammerhead, black classic, explorer, dot, navigator and navigator with auto stop strollers. Consistent with their commitment to safety Phil & Teds are making available to all TS26 customers a free replacement TS26.
Phil & Teds continuous improvement process suggests that the TS26 is brittle at very low temperatures, and could break or crack. We wish to avoid any such incident.
March 3, 2014
Graco Children's products inc., issued a voluntary Safety Advisory in Canada in conjunction with Transport Canada concerning certain Graco convertible child car seats. Further information pertaining to the Advisory that is being issued in Canada can be found on Transport's Canada's website at www.tc.gc.ca/eng/motorvehiclesafety/safedrivers-childsafety-notices-menu-907.htm
Defect: On certain convertible child car seats, the buckle may become contaminated with foreign materials such as food or dried liquids, and may over time become progressively more difficult to unlatch or become stuck in the latched position. If this occurs, users may experience difficulty unlatching or be unable to unlatch the buckle, which could increase the risk of injury in an emergency situation.
In Canada, approximately 134,349 of these Graco car seats were sold from January 2009 through March 2014. These car seats were manufactured between January 2009 and July 2013. Seats manufactured after this date use a different harness buckle.
The recall does not affect Graco infant car seats and travel systems.
February 19, 2014
Orbit Baby, Inc. has determined that a manufacturing defect which does not allow proper installation of some bases in accordance with the installation instructions exists in specific ORBIT BABY Car Seat Base G2 (Model No. ORB822000) units manufactured between March 20, 2013 and July 20, 2013 with one of the following Batch Numbers: A0840, A0860 and A0880.
Some StrongArm Knobs on the affected Car Seat Base G2 units may detach or just spin without tightening the base when a spring pin that connects the StrongArm Knob falls out. In either of these cases, the Car Seat Base G2 cannot be installed securely because you must tighten the base into the vehicle by using the StrongArm mechanism.
This issue does NOT affect the Orbit Baby Infant Car Seat G2 carrier (Model No. ORB823000), which can be installed with or without the Car Seat Base G2. The Infant Car Seat G2 carrier can continue to be used without the base until the repair kit has been installed.
January 30, 2014
In cooperation with the U.S. Consumer Product Safety Commission and Health Canada, BRITAX Child Safety, Inc. announced today that it is conducting a voluntary safety recall on select B-AGILE, B-AGILE Double and BOB MOTION strollers manufactured between March 1, 2011 and June 10, 2013 with the following US & Canadian model numbers: U341782, U341783, U341764, U341763, U361818, U361819, U391820, U391821, and U391822.
The affected B-AGILE, B-AGILE Double and BOB MOTION strollers have a folding hinge located on the right side of the stroller frames that may pose a Partial Fingertip Amputation Hazard if, after depressing the fold release button, the consumer continues to press the button while simultaneously pulling on the fold release strap with the other hand. In that circumstance, the consumer's finger may become exposed to a gap on the stroller frame above or below the folding hinge cover that opens as the stroller folds.
December 4, 2013
This recall involves the Manhattan Toy® QuixelTM Baby Rattle. The plastic rattles feature coloured arches (red, orange, green, and blue) with sliding beads on each of the single arches. The arches are held together by a single string of red, white, and blue elastic. The rattle measures about 12.7 centimetres (5 inches) in diameter. The product was sold with or without a box.
November 23, 2013
The recall involves Angelcare Movement and Sound Baby Monitors manufactured by Angelcare Monitors Inc. This design of baby monitor includes a unique sensor pad placed inside the crib, under the mattress, to monitor movement of the baby. An electrical cord about 3.4 metres (11 feet) long is permanently connected from the sensor pad to the baby monitor unit. The model number is printed on the baby monitor unit.
August 28. 2013
Baby Jogger has found that, in a limited number of instances, when the Car Seat Adaptor is not installed properly into the car seat adaptor brackets, the car seat support bars can fail, posing a fall hazard to children.
Health Canada has not received any reports of incidents or injuries related to the use of this product.
July 23, 2013
This recall is for the sun toy on the Baby Einstein Musical Motion Activity Jumper, which was manufactured before November 2011. The model number 90564 can be found on a tag attached to the back of the seat pad. The sun toy attachment on the activity jumper can rebound with force and injure the infant, posing an impact hazard.
There have been 100 incidents reported including 59 injuries in the United States and 2 in Canada related to the use of this product. Reported injuries include bruises, lacerations to the face, as well as a 7-month-old boy in the United States who sustained a linear skull fracture, and an adult with a chipped tooth.
July 18, 2013
Health Canada has requested a temporary stop sale of the Kidco G2000 (Safeway Gate in White) and G2100 (Safeway Gate in Black). Health Canada Compliance Verification Project determined that small parts were observed when four end caps detached from the gate with less than 20 pounds of pull force and fit completely inside the small parts cylinder and may pose a choking hazard to young children.
July 16, 2013
Please be advised that Baby Jogger will be issuing a voluntary safety recall concerning a specific batch of Baby Jogger Car Seat Adaptors. When not installed properly into the car seat adaptor brackets, the car seat support bars may fail. As a result of this Baby Jogger/Brands in Motion is voluntarily stopping the sale of any Car Seat Adaptor that may be affected. The model number is located on the lower right hand corner of the original package. The manufacturing date can be found on a sticker located on the bottom portion of the package.
Baby Jogger has notified the U.S. Consumer Product Safety Commission (CPSC) regarding the issue. Only certain Car Seat Adaptors manufactured between April, 2012 and September 20, 2012 may be affected. Potentially affected model numbers include;
- BJ90121 - Car Seat Adaptors for Single Strollers
- BJ90321 - Car Seat Adaptor for Select/Versa Strollers
- BJ90221 - Car Seat Adaptors for Double Strollers
April 3, 2013
This recall involves the Eat High Chair, model BH2104 (located on a label at the back of the high chair), sold in 3 different colours: orange, red and black. The front opening between the tray and seat bottom of the high chair can allow a child's body to pass through and become entrapped at the neck. This poses a strangulation hazard to young children when the child is not harnessed. Neither Health Canada nor Kushies Baby has received any reports of incidents or injuries to children related to the use of this high chair.
February 15, 2013
The white button on the carry handle may pop out when the Bugaboo Cameleon or Bugaboo Donkey pram body is placed on the ground or on an unstable surface. This may cause the carry handle to detach and result in a potential fall hazard and choking hazard. Bugaboo International BV has received 58 incidents of the carry handle white buttons failing in North America with no reported injuries.
December 12, 2012
This recall involves all Baby Jogger City Versa model strollers manufactured betweenMay 15 and August 20, 2012. The date of manufacture is printed on the stroller's black plastic side hinge below "Baby Jogger" and "City Versa" is also printed on the stroller's fabric in the child's leg area. The strollers have charcoal-coloured metal frames with black, silver, red or green fabric stroller seats and canopies.
The stroller frame can fail to lock in place and collapse while in use, posing a fall hazard to children in the stroller.
Baby Jogger has received 6 reports from consumers and retailers in the United States. There have been no reports of incidents in Canada. The first incident occurring on August 21, 2012. All of the incidents involve reports of the stroller's folding mechanism not functioning. There have been no reports of any injuries.
November 16, 2012
Health Canada has issued a recall on the KidCo PeaPod. Please contact KidCo to receive a FREE repair kit. New instructions and warning labels will advise parents that the Peapod should only be used with children who are 1 year of age or older, even after using the repair kit.
November 5, 2012
Britax Child Safety, Inc. announced today that it is conducting a voluntary safety recall on select Britax Boulevard 70-G3, Pavilion 70-G3, and Advocate 70-G3 convertible car seats in the USA and Boulevard 65-G3, Pavilion 65-G3, and Advocate 65-G3 convertible (infant/child) car seats in Canada manufactured between June 1, 2012 and August 31, 2012 with the following model numbers: Canada: E9LK11A, E9LK11M, E9LK11S, E9LK13P, E9LK13S, E9LK41A, E9LK41Q, E9LK42D, E9LK42Z, E9LK43Q E9LG91A, E9LG93N, E9LG93P, E9LG93X, E9LG93Y
October 20, 2012
Health Canada has put out a safety advisement for the Kidco Peapod. They recommend not using it for children under the age of one year old.
July 24, 2012
On July 24, 2012 the United Consumer Product Safety Commission announced a recall of several models of strollers due to the death that occurred in the United States of a 6 month old baby by entrapment and strangulation in 2004 (Peg Perego U.S.A. Inc. was not notified of this death until July 2010). The child was not restrained and was sleeping unattended in the stroller.
These strollers met all Canadian regulations at that time and also meet the current regulations. Neither Health Canada nor Peg Perego Canada have received any reports of Canadian fatalities or injuries related to the affected models.
Cross Border Shopping Is Not the Best Deal for Your Child's Safety: